Multilingual Translation Features

Using the custom instruction feature of AI Answer Assist (AI Answer Improver), translation between Japanese and multiple languages is possible.

How to Use Translation

Basic Translation

By simply entering “translate to English” in the custom instructions, you can instantly translate Japanese responses into English.

Examples of supported languages:

  • English
  • Chinese (Simplified and Traditional)
  • Korean
  • Spanish
  • French
  • German
  • Many others

Translation + Style Adjustment

Style adjustment is possible simultaneously with translation.

Examples:

  • “Translate to English with formal expressions”
  • “Translate to Chinese with easy-to-understand expressions”

Use Cases

Supporting International Customers

For foreign language inquiries, you can create natural foreign language responses by first drafting a response in Japanese and then translating it.

Streamlining Multilingual Support

Even staff members who are not proficient in foreign languages can provide high-quality foreign language support by utilizing AI Answer Assist’s translation feature.

Technical Content Translation

Technical responses containing specialized terminology are also appropriately translated by AI. You can add instructions such as “include original terms alongside specialized vocabulary” as needed.

Important Notes

Importance of Final Review

Translation results must always be reviewed by staff before sending. For important or specialized content, we recommend review by native speakers.

Cultural Considerations

Depending on the language, attention to cultural differences in expression may be necessary. Please verify that expressions are appropriate for the recipient’s culture.

By combining AI Answer Assist’s translation feature with other adjustment options (improvement, expansion, simplification), more effective multilingual support becomes possible.