AI Chatbot Security and Personal Information Protection

Data Protection Measures Details

Inter-Product Security Integration

  • Same-company product integration: No risk of data leakage to external services
  • Encrypted communication: All communications protected with TLS encryption
  • Database encryption: Stored data is also encrypted and managed

Access Management and Logging

  • Access control: Strict permission-based access management
  • Audit logs: Recording and storage of all access and operation history

Privacy Protection Initiatives

  • GDPR compliance: Full compliance with the General Data Protection Regulation
  • Personal Information Protection Act compliance: Also compliant with Japan’s Personal Information Protection Act

Data Handling Policy

  • Data minimization: Collection and processing of only the minimum necessary data
  • Right to be forgotten: Response to data deletion upon user request
  • Transparency: Clear disclosure of data usage purposes and scope

System Security Measures

Security Design

  • Multi-layered defense: Implementation of security measures at multiple levels
  • Intrusion detection: Automatic detection of abnormal access patterns

Maintenance and Continuous Improvement

  • Regular updates: Automatic application of security patches
  • Backup: Regular automatic backup and data recovery system
  • ISO certification: Security management based on international standards