Can I manage multiple brands?

Multi-Brand Support Overview link

Yes, you can manage support operations for multiple brands with a single account.

Multi-Brand Management Features link

Department Management link

• Department Function: Independent inquiry management for each brand

Customization Features link

• Customer Portal: Set different designs and URLs for each brand
• Email Templates: Use different signatures and logos for each brand

Use Case Scenarios link

Usage Examples by Business Type link

• Operate multiple e-commerce sites and handle each as a separate brand
• Use a shared system between parent and subsidiary companies
• Separate service windows for B2B and B2C products

Reporting link

Analytics Features link

• Brand-specific inquiry analysis
• Cross-brand reporting is also possible

Usage Conditions link

Available at no additional cost.