Rich Text Editor (WYSIWYG editor)

Rich Text Editor Overview link

An intuitive rich text editor feature that works like Microsoft Word. Agents can add formatting to text and insert images and links.

By providing customers with readable and well-formatted messages, understanding becomes smoother and support quality improves.

Key Features link

Text Editing Functions link

• Rich editing capabilities including bold text, links, images, and more
• Intuitive operation with user experience similar to Microsoft Word

Benefits link

Improved Communication Quality link

• Provide customers with easy-to-understand messages
• Enhance support quality
• Contribute to unified brand image