What is a Softphone

A softphone is a system that enables phone calls through apps on PCs or smartphones. No dedicated phone equipment is required - only an internet connection is needed.

Key Features

It is ideal for remote work and telecommuting environments, enabling customer service regardless of location. It also offers flexibility for easy integration with other business tools.

It contributes to cost reduction and is particularly popular among small and medium-sized enterprises due to its ease of implementation.

Benefits

Key Points:

  • Make calls from PCs or smartphones
  • No dedicated phone equipment required, reducing costs
  • Ideal for remote work and telecommuting
  • Easy integration with other tools
  • Simple implementation and operation