Overview of Call Device Scheduling

A feature that allows scheduling of devices used for calls. It enables flexible switching based on business hours and staff availability.

Usage Examples

For example, you can set up configurations such as using an office desk phone in the morning and a home softphone in the afternoon. This makes it easier to accommodate remote work and shift work arrangements.

Benefits for Companies

For companies with multiple locations or remote work arrangements, the ability to build a stable customer service system is a significant advantage.

Key Features

Device Switching

  • Automatic switching of devices by time period
  • Support for flexible work styles

Business Response Flexibility

  • Compatible with remote work and shift work
  • Consistently ensures call quality
  • Guarantees continuity of customer service