What is a Chat Button

An entry point to chat functionality that can be placed on websites. Position it prominently at page edges or as floating display to guide users to real-time support or offline messaging when clicked. Customize colors, shapes, text, and positioning to match your brand while providing intuitive “contact us” pathways for first-time visitors.

Benefits and Effects

After implementation, you can consolidate initial inquiries through chat, reducing back-and-forth communication compared to email or phone, leading to shorter resolution times. Optimizing design and messaging through A/B testing can also improve chat initiation rates.

Key Features

Customizability

  • Flexible customization of appearance (colors, shapes, text) and display position

Response Modes

  • Switch behavior between online/offline modes

Multi-language Support

  • Designed to easily support multilingual websites

Improved Chat Initiation Rates

  • Enhance visibility techniques to boost chat initiation rates

Support Efficiency

  • Streamline support channels to avoid missing inquiries