Overview of Proactive Chat Invitations

Proactive chat invitations allow you to proactively display chat invitations to visitors who meet specific conditions. This enables timely intervention for pre-departure follow-ups and high-value product purchase support.

By fine-tuning the invitation messaging, timing, and target conditions, you can maximize effectiveness while minimizing the intrusive popup experience.

Key Features and Benefits

Proactive Customer Approach

  • Enable proactive outreach based on specific conditions
  • Effective for preventing abandonment and supporting high-value product purchases

Optimization Strategy

Enhanced Communication Quality

  • Improve effectiveness through optimized messaging and display timing
  • Avoid excessive displays that could harm user experience

Maximized Results

  • Boost outcomes for both sales and support functions