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When Simulating Operations with Multiple Operators
Agent Addition Overview
In the trial version, you can add agents (login IDs) from within the agent screen after logging in.
Agent Addition Procedure
Accessing the Agent Creation Screen
- From the left menu, click “Settings” > “Agents” > “Create Agent”.
Entering Agent Information
- Enter the agent’s name and email address, and select their role and gender (adding a photo is optional).
Completing Agent Creation
- Click “Create” and a notification email will be sent to the entered address. Once the recipient sets a password using the received email, the additional setup is complete.