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Can AI chatbots handle different products and services?
AI Chatbot’s Diverse Service Support Capabilities
Flexible Information Integration and Response Generation
AI chatbots can flexibly handle different products and services.
They can retrieve information from multiple information sources, knowledge bases, websites, FAQs, and automatically generate responses tailored to each product and service.
Knowledge Management and System Optimization
Common knowledge is centrally managed and shared learning across multiple services enables streamlined maintenance and cost reduction.
Customization and Operational Efficiency
With easy customization capabilities, the system can handle multiple brands and diverse service content while optimizing overall system operations.