Overview of Multi-language Support

Supported Languages

SmartWeb’s AI chatbot flexibly supports multiple languages, including Japanese and English. To meet the needs of corporate global expansion and diverse customer requirements, simultaneous support for up to 15 languages is possible. Specific supported languages include:

  • Japanese
  • English
  • Chinese (Simplified & Traditional)
  • Korean
  • Spanish
  • French
  • German

Translation Features

SmartWeb’s advanced translation functionality allows questioners to interact with the chatbot comfortably in their native language. The AI instantly translates learning data and delivers natural responses that preserve nuance. This enables smooth customer support that transcends language barriers.

Benefits

  • Smooth communication through real-time translation
  • Improved customer satisfaction through multi-language support
  • Reduction of additional translation costs and human resources

Language Switching and Settings

The chatbot’s language settings can be easily changed through an intuitive interface. It’s also possible to automatically display in the optimal language according to the user’s environment or preferred language. Additionally, customized language settings are available for each company, supporting flexible multi-language strategies.