Data Migration Possibilities

SmartWeb provides simple and efficient support for data migration from your existing systems. This allows you to smoothly transition services without losing valuable customer support information.

Supported Systems

We currently offer data migration plugins for major customer support platforms including Zendesk, Freshdesk, LiveAgent, and FlowHunt. These plugins facilitate data integration between different systems and significantly simplify the migration process.

The specific migration targets we support include:

  • Ticket history
  • FAQ & knowledge base
  • Customer information
  • Agent settings
  • Tag & category information

Data Import Scope

By utilizing plugins, you can automatically import existing FAQ data and ticket history. Migration work can be performed through intuitive operations without requiring specialized technical knowledge.

Benefits of data import:

  • Maintain information continuity
  • Significantly reduce migration workload
  • Continue customer support quality

Our dedicated support team assists throughout the entire migration process to ensure a smooth transition.