SmartWeb’s Greatest Features

SmartWeb’s greatest feature is that it provides two solutions in a seamless, end-to-end manner.

1. AI Customer Support

Complete integration of LiveAgent and FlowHunt AI enables automated customer support in multiple languages, 24/7/365. This dramatically improves operational efficiency without compromising support quality.

Key strengths:

  • Achieves 73% reduction in response time and 82% reduction in support workload
  • Instant responses via AI chatbot supporting 100+ languages
  • Smooth escalation to human agents for complex cases

2. AI Content Creation & Web Development

Automates all aspects of content marketing with AI. Provides end-to-end solutions from creating blog articles and glossaries to building ultra-fast websites using Hugo.

Key strengths:

  • Reduces article creation time by 70%
  • Automatically adds SEO-optimized metadata and structured data
  • Achieves outstanding loading speeds through Hugo’s static site generation

Differences from Other Services

SmartWeb is not just another chatbot or ticket management system. Using RAG (Retrieval-Augmented Generation) technology, it quickly searches through manuals, FAQs, and documents to find only the necessary information and generate optimal responses - creating a dedicated AI customer support system for your company that can be launched immediately.

Additionally, since it’s delivered with initial setup already completed, even companies without IT staff can start operations right away.