Personal Data Handling and Protection

LiveAgent Data Management

LiveAgent data is strictly managed in encrypted databases in compliance with GDPR. Your personal information is protected using the latest security technologies and safeguarded against unauthorized access and leaks. Data is always encrypted and subject to strict access controls.

GDPR Overview

What is GDPR

GDPR (General Data Protection Regulation) is a regulation concerning the protection and handling of personal data within the EU (European Union). It came into effect on May 25, 2018, and applies to all organizations that handle personal data of individuals within the EU. GDPR has strengthened individuals’ rights over their own data and requires companies to implement stricter personal data protection measures.

Key features include:

  • Transparency and consent for personal data
  • Strengthened data subject rights
  • Strict regulations regarding data protection
  • High penalties for violations

SmartWeb implements the following measures:

  • Data encryption
  • Regular security audits
  • Strict management of access permissions
  • Clear disclosure of privacy policies

Protecting personal information is one of our most important responsibilities. We continuously strengthen our security measures to maintain our customers’ trust.