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Single Sign-On (SSO)
What is Single Sign-On (SSO)
Basic Concept of SSO
An authentication feature that leverages authentication providers such as Google, Microsoft, Facebook, and Okta to enable access to multiple systems including LiveAgent with a single login. Achieves a high-level balance between security and convenience.
Benefits of SSO
Simplified Login Process
Implementing SSO eliminates the hassle of remembering and managing multiple passwords, streamlining the login process. Users can access multiple applications with a single secure authentication, which aligns with corporate security policies.
Enhanced Security
Furthermore, when combined with two-factor authentication, even stronger security can be achieved.
Key Features of SSO
Supported Providers
- Microsoft
- Okta
Main Benefits
- Multiple systems accessible with a single ID
- Balances login convenience and security
- Enhanced defense capabilities through integration with multi-factor authentication
- Contributes to reduced management costs and improved user experience
