Overview of Language Adaptable Widgets

A feature that allows you to configure chat, contact, and feedback widgets for multilingual support. It optimizes appearance and behavior according to user languages and enhances customer support in multicultural environments.

Key Features of Multilingual Support

Language-Specific Widget Display

Widget display can be customized for each language, allowing Japanese widgets to be shown to Japanese users and English widgets to English users. Language-specific department assignment is also possible, improving response accuracy and user satisfaction. The convenience provided by multilingual support is a significant advantage for global companies and websites targeting multilingual customer bases.

Main Functions and Benefits

Detailed Multilingual Support Features

  • Chat and input forms can be configured in multiple languages
  • Automatic display switching based on user language
  • Agent department assignment possible for each supported language
  • Maintains UI consistency required for global support
  • Contributes to improved customer experience and differentiation