Social Media Advertising Integration Overview

Yes, integration with social media advertising is possible.

Supported Advertising Platforms

  • Comments on Facebook/Instagram ad posts
  • Messenger inquiries via advertisements

Key Features of Integration

Automatic Ticket Management

  • Automatic Ticket Creation: Automatically converts ad responses into tickets
  • Rapid Response: Centralized management of replies to ad comments
  • Performance Measurement: Track inquiry volume by advertisement

Use Cases

Specific Operational Benefits

  • Dedicated team handling campaign ad inquiries
  • Early detection and response to ad comment controversies
  • Measuring inquiry volume as an advertising effectiveness KPI

Usage Information

SNS integration functionality is an optional feature. Please contact us for more details.