LINE Integration Overview

LINE is one of the most important platforms in modern communication. SmartWeb’s LINE integration option is a powerful feature that significantly enhances corporate customer support experience. By utilizing this option, you can efficiently and integrally manage customer support through LINE.

Main Supported Features

  • Real-time ticketing of messages to LINE Official Account
  • Direct reply to LINE from SmartWeb Support
  • Complete integration with other communication channels such as email, chat, and phone
  • Centralized management and tracking of customer interaction history

Implementation Requirements

Necessary Preparations

  • Acquisition of LINE Official Account (LINE for Business)
  • SmartWeb Support LINE option contract
  • Basic understanding of digital communication tools

Implementation Process

  1. Opening a LINE Official Account
  2. Applying for LINE option in SmartWeb
  3. Integration setup by specialized support team
  4. Initial configuration and operation verification
  5. Staff training

About Pricing

Pricing Details

The specific pricing for the LINE integration option varies depending on the company’s size and required features. For accurate estimates, please contact the SmartWeb support team directly.

Important Notes

※Basic usage fees for LINE Official Account require separate payment to LINE. ※The option contract includes initial setup costs and monthly usage fees. ※Pricing plans can be adjusted according to additional features and extensions.