Do you support WhatsApp, Slack, and LINE?
Supported Messaging Platforms
WhatsApp is a messaging app with a large global user base, and SmartWeb provides standard support for it. You can maximize WhatsApp’s functionality for customer support and communication management. It enables real-time interactions between businesses and customers, achieving efficient dialogue.
LINE
LINE is a particularly popular messaging platform in Japan. Currently, LINE support is available as a separate paid option, so please consult with our sales representative for specific implementation details. As it’s an important communication channel for many Japanese companies, we offer customizable options.
Support Details
Standard Supported Platforms
WhatsApp: Standard functionality for global markets
- Real-time messaging
- Multi-language support
- Rapid customer response
Slack: For internal team communication
- Internal collaboration features
- Channel management
- Integrated information sharing
Optional Supported Platforms
- LINE (paid option)
- Customized support specialized for the Japanese market
- Stamp and emoji functionality
- Corporate account integration
SmartWeb understands the characteristics of each messaging platform and provides flexible support. We will support the optimal communication strategy tailored to your business needs.
