Learn how to hide the “Login” and “My Tickets” menu items in the customer portal.

When Using the “Montana” Theme

Place the following CSS code in the “Customer Portal” > “Settings” > “Customize Design” > “Design” > “Custom CSS” section of your LiveAgent agent interface.

.MenuLinkI, .MenuLinkT { display:none; }

.montana #menu-item-login, .montana #menu-item-mytickets { display:none; }

Hiding Ticket Submission

To also hide “Submit Ticket”, go to “Customer Portal” > “Settings” > Submit a Ticket and configure the settings to prohibit ticket submission.

When Using “Minimalist” or “Classic” Theme

Add the following 3 lines to “Custom CSS” to hide the box containing the menu items.

.RightBox:first-child { display:none; }

Important Notes

When switching to a different theme, you will need to reapply the custom CSS code, as each theme has its own custom CSS.