Overview of Ticket Export Feature

A feature that allows you to export tickets in PDF or HTML format. Useful for external storage, sharing, and creating audit materials.

Main Purpose of the Feature

This enables easy review of inquiry content and history outside the system, making it valuable for reporting tasks and backup purposes.

Usage Scenarios

For example, when renewing customer contracts, you can create PDFs of past inquiry history for presentation, or store them in HTML format for audit purposes. It can also be used for analysis in combination with external tools.

Key Feature Points

Export Formats

  • Tickets can be exported to PDF or HTML

Benefits of Use

  • Easy viewing and sharing outside the system
  • Can be used for audit materials and reference materials during contract renewals
  • Enables analysis and report creation with external tools
  • Can also be used for backup purposes