Overview of Spam Filters

Spam filters are a feature that automatically filters out spam emails and unwanted inquiries. Support staff can focus on handling legitimate customer support.

Main Benefits of Spam Filters

Reduces the risk of mistakenly processing spam as customer inquiries and eliminates wasted effort. Accurate classification also improves response efficiency.

Feature Details

Spam Detection Characteristics

Key Points:

  • Automatically detect spam emails
  • Exclude unwanted inquiries from the system
  • Reduce agent workload
  • Enable focus on legitimate customer support
  • Significantly improve response efficiency

Expected Results

Improved Operational Efficiency

The implementation of spam filters can be expected to deliver the following benefits:

  • Improved support team productivity
  • Enhanced quality of customer support
  • Reduced unnecessary work time